António André Santos

Managing Director @ GoContact España

Daniel Vidal

Abogado @ Webpilots

Fernando Gallego

Regional Vice President Service Cloud @ Salesforce

Jorge Martínez-Arroyo

Presidente @ Asociación DEC

José Francisco Rodríguez

Presidente @ AEERC

José Serrano

CEO @ IZO

Laurent Etcheverry

Director General @ IFAES

Oscar Sánchez Martínez

Contact Center & Digital Channels Business Expert @ Securitas Direct

Rui Marques

CEO @ GoContact

Santiago Muñoz-Chápuli

Socio Fundador @ ON Soluciones

Victor Albuerne

Gerente Corporativo de Televenta @ Grupo Konecta

João Camarate Silva

Founder and CTO @ GoContact

José Luis Goytre

Director del Proyecto Discatel @ AEERC

Roberto Robles

Director de Tecnologia y Soluciones Digitales @ ICCS

Nicolás Zavala Cendra

Director Legal & Collections Global Business @ Konecta

Bruno Méndez Rodríguez

CEO @ SUM | The Sales Intelligence Company

Esmeralda Mingo

CEO Spain & Latin America @ Comdata Group.

Borja Álvarez

Director General @ Inneria

Ignacio de la Torriente

Director de Experiencia Cliente @ AEDAS Homes

Oscar Díez

Director General @ Sitel España

Sandra Gibert

Directora General @ Grupo Unísono

Susana Vázquez

Directora de Operaciones Multirriesgos @ Asitur

Antonio Diaz

Director General @ E-voluciona

Óscar Luis Marruenda

Responsable de Contact Center en Clínica Baviera

Ana Buxó

Secretaria General de la Asociación Cex